Q1: Can I do a custom font and design?
A1: OEM and ODM is avaliable ,we are happy to help you make your own unique design and idea come into reality.
Q2:How long for custom mold time?
A2:Making custom molds needs 20-25 working days.
Q3:Which kind of documents should I supply for you to open mold?
A3:Usually 3D file or igs are work, if you just has the idea and no final design, kindly let us know,our designer can help you to make the documents.
Q4:How much for custom molds?
A4:Will quote base on your design
Q5:Could I get some samples to check your dice quality before order?
A5:Of course, current stock color samples will be supplied by free of charge.Customized color needs a few sample fee.
Q6:Do you have minimum manufacturer quantity?
A6:Yes,our current mold and colors moq is :50sets/color,custom design and color moq is :100sets/color for metal dice, and 1000sets per color for custom acrylic dices.
Q7: What is your delivery time?
A7: 20-25 working days if your custom order quantity less 10,000sets.If you order our current molds and colors, it just needs 5-7days.
Q8: What Payment methods do you accept?
A8 : Usually our payment method is :30% deposit by T/T and 70% balance should pay before shipping.
30% deposit and mold fee can also pay by Paypal, X-T ,Western Union etc.
Q9: What is your shipping policies?
A9: We are pleased to offer worldwide shipping!
All our shipments are sent from the Shenzheng,China. We have the big &Professional shipping company agent partner, can deals all ocean shipments with best freight . And also have a very good cooperate with DHL,UPS,FEDEX,SF etc ,can do fast airport shipment.
Q10: Can I order extra d6s and d20s?
As many customers needs extra single d6 and d20 for dungeons & dragons board game,we are glad to supply these to help you plays well.
Q11: Can I do exclusive for my own particular mold and color?
A11: Of course! In order protect your premium design and color, we will make an “confidentiality agreement” with you and make sure will not help others to make same or similar colors and designs!