Q1: Can I do a custom font and design?
A1: OEM and ODM is avaliable ,we are happy to help you make your own unique design and idea come into reality.
Q2：How long for custom mold time?
A2：Making custom molds needs 20-25 working days.
Q3：Which kind of documents should I supply for you to open mold?
A3：Usually 3D file or igs are work, if you just has the idea and no final design, kindly let us know,our designer can help you to make the documents.
Q4：How much for custom molds?
A4：Will quote base on your design
Q5：Could I get some samples to check your dice quality before order?
A5：Of course, current stock color samples will be supplied by free of charge.Customized color needs a few sample fee.
Q6：Do you have minimum manufacturer quantity?
A6：Yes,our current mold and colors moq is :50sets/color,custom design and color moq is :100sets/color for metal dice, and 1000sets per color for custom acrylic dices.
Q7: What is your delivery time？
A7: 20-25 working days if your custom order quantity less 10,000sets.If you order our current molds and colors, it just needs 5-7days.
Q8: What Payment methods do you accept?
A8 : Usually our payment method is :30% deposit by T/T and 70% balance should pay before shipping.
30% deposit and mold fee can also pay by Paypal, X-T ,Western Union etc.
Q9: What is your shipping policies?
A9: We are pleased to offer worldwide shipping!
All our shipments are sent from the Shenzheng,China. We have the big &Professional shipping company agent partner, can deals all ocean shipments with best freight . And also have a very good cooperate with DHL,UPS,FEDEX,SF etc ,can do fast airport shipment.
Q10: Can I order extra d6s and d20s?
As many customers needs extra single d6 and d20 for dungeons & dragons board game，we are glad to supply these to help you plays well.
Q11: Can I do exclusive for my own particular mold and color?
A11: Of course! In order protect your premium design and color, we will make an “confidentiality agreement” with you and make sure will not help others to make same or similar colors and designs!